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Getting Started

Help > How to Sell

Please select a help topic from the topics listed below. If the information you need is not found among these topics, send us a feedback and eMazadat.com support team will do its best to answer your query.

General

What after my auction is closed?

My auction closed with a winner, what should I do?
My auction closed without a winner, can I resubmit the same auction again?
Is there a way to quickly relist my closed auction?
How do I contact the winning bidder?
What if the winning bidder refused to buy my item?
What if my reserve is not met?

General

How do I sell an item in an auction?

It is easy to sell items on eMazadat.com auctions. You need to follow the following steps:

1. Login
To sell and buy on eMazadat.com you must login as a member, if you haven't registered, you must register first for free.

2. Click on the "Sell" link in the navigation bar.

3. Click on "Sell in Auction".

3. Find a main category that suits your item

4. Fill in the item selling form

5. Preview your auction information
After filling in the item selling form, click "Preview Auction". Preview your item information and edit it if required.

6. Place your item
After your are sure that your item information is correct, click "Place Item".

How do I sell an item in a classified?

To sell you item in eMazadat.com classifieds you need to do the following steps:

1. Login
To sell and buy on eMazadat.com you must login as a member, if you haven't registered, you must register first for free.

2. Click on the "Sell" link in the navigation bar.

3. Click on "Sell in Classifieds".

4. Find a main category that suits your item

5. Fill in the classified ad selling form and click "List Now".

What is auction reserve price?

The reserve price is the lowest price a seller is willing to sell an item for. This amount is generally higher than the starting price.

The seller usually specifies a reserve price if he/she is unsure of the market value of the item and wants to reserve the right to not sell if the market value is less than expected.

In order to win the auction, a bidder must meet or exceed the reserve price (if exists) and have the highest bid.

If a bidder's maximum bid meets or exceeds the reserve price, the bid will be automatically raised to meet the reserve.

If no bidders meet the reserve price by the close of the auction, neither the seller nor the high bidder are under any further obligation to complete the sale and no contact information will be exchanged.

If an auction has a reserve price that has not yet been met, this information will be listed in the "Item Information" section of the auction.

Find the reserve price on an auction by asking the seller a question using the "Ask Seller a Question" link in the "Options" section. Please remember that it is the seller's decision to reveal his auction's reserve price.

Example:
A seller may set the reserve price on a cassette player LE 100 but actually start the auction at LE 25. Any bid less than LE 100 will not win the auction.

How do I close my open auction?

To close an open auction at any time you go to this auction details page after you login and click "Close this auction now". Follow the step below to close your open auction:

1. Login to your account
Use the login form at the left or click My eMazadat from the top menu and enter your user name and password to login.

2. Click "eMazadat Central" at the left

3. Click "Selling Activity"

4. Click the title of the auction you want to close
This takes you to the details page of the auction.

5. In the auction details page click "Close this auction now" to close the auction

What am I not allowed to sell?

There is a number of products that you may not list or sell under any circumstances. These include:

Stolen goods.
Alcoholic beverages.
Cigarettes.
Gambling items.
Any item that is illegal to sell under any applicable law or regulation.
Any item that infringes or violates anyone's rights.
Items that you do not have the legal right to sell.
Any other harmful or offensive items.

eMazadat.com has the right to cancel any auction or classified advertisment if it is found to voilate these rules.

How do I add a photo to my item?

A picture is worth a thousand words, adding the photo of the item your are selling to your auction can help selling your item for a better price.

To add the photo of your item follow the following steps:

Upload the item photo to a location on the Internet like Yahoo! Briefcase, Yahoo! Geocities, or MSN Picture It!
Type the photo URL (its address on the Internet) of the photo in the Picture URL field in the Picture URL field in the item information form.

If you have a problem putting your item photo on the Internet, please refer to the paragraph What if I can not find a host for my auction photo?

Notice that the URL you use for your picture on services like Yahoo! Briefcase may expose your email address to other users.

Please notice that ubusing this feature may result in removing your auction or advertisment and even closing your account.

What if I can not find a host for my item photo?

To add a photo to your listing you must host it on a permanent server on the Internet.
If you can not find such a hosting, we can host the photo for you on our servers. To do so, follow the steps below:

Open your new auction or classified ad
Attach the photo to an email and send it to support@emazadat.com with your item title, type (auction or classified), item number, and your user name (you will need to reply to a confirmation email to your registered email address to verify your identity).
If your photo requires processing like resizing or color correction to look more professional and to maintain the file size acceptable for viewing we will do it for you for FREE.
We will host your photo on our servers for FREE.
We will email you back with the photo URL on the Internet and the support team will update your listing to show the new photo.

What after my auction is closed?

My auction closed with a winner, what should I do?

If you have a winner for your auction, you should do the following:

1. Send an email to the winner
The user name and email of the winner are sent to you by email. Use this information to send an email to the winner to arrange a meeting to compete the selling process and ask the winner to respond to your email.

2. Meet the winner

3. Send us a feedback to rate the winner
After the deal is complete (or if you have any problems), send a feedback to us to rate the winner.

In the case the winner does not follow through with his bid, please contact us and we will supply you with a reserve bidder (if applicable).

My auction closed without a winner, can I resubmit the same auction again?

Yes!, in fact we encourage you to resubmit your item, it's free. When resubmitting your item, consider making changes to your original item information. For example the starting or reserve price could be too high or the description is not enough.

You can relist your item using Quick Relisting or by editing and resubmitting it. To do so, go to:
My eMazadat > eMazadat Central
and select the option you prefer.

Is there a way to quickly relist my closed auction?

This is what Quick Relisting is for. Quick Relisting is a convenient method for relisting you closed auctions with no effort. The Quick Relisting page shows your auctions that were closed with no winner and that for which the closing report was sent. For this reason, closed auctions are not immediatly available for relisting after closing but 1 day or more from the closing time.

To relist an auction:

1. Go to My eMazadat > Auction Manager > Quick Relisting
2. Select the new listing duration beside the title of the auction you want to relist.
3. Click the Relist button for the required auction.

The relisted auction starts at the same time you relist it and lasts for the selected duration.

How do I contact the winning bidder?

The information required to contact the winning bidder are sent to you by email.

What if the winning bidder refused to buy my item?

In this case you may offer the item to the reserve bidder if there was more than one bidder. The reserve bidder is the second highest bidder but is not obligated to purchase your item. The price offered to the reserve bidder is that he bidded for, not the closing price. You have to contact us to get the contact information of the reserve bidder. In this case we will give the bidder a negative rating.

Also in the case where the winner refuses to buy the item, please inform the support team to suspend his account if there's no accepted execuse to protect the the members. The suspended user will not be able to register again using the same email address.

What if my reserve is not met?

In this case no one wins the auction and you are not obligated to sell your item.